Last updated: June 2026
We collect information you provide directly to us, such as when you create an account, register your organization, or contact us for support. This includes your name, email address, company name, and billing information. We also collect usage data such as features accessed, pages visited, and actions performed within the platform.
We use the information we collect to provide, maintain, and improve our services; process transactions; send technical notices and support messages; respond to your comments and questions; and send you information about products, services, and events — only where you have given consent.
Your data is stored on secure servers with industry-standard encryption (AES-256 at rest, TLS 1.2+ in transit). We implement strict access controls, regular security audits, and automated backups. Each organization's data is logically isolated in a multi-tenant architecture.
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform (e.g., cloud infrastructure, email delivery), subject to strict confidentiality agreements.
We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your data within 30 days, unless required by law to retain it longer.
You have the right to access, correct, or delete your personal data at any time. You may also request a full export of your organization's data. To exercise any of these rights, contact us at teams@suvora.tech.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how our platform is used. You can control cookies through your browser settings, though disabling them may affect platform functionality.
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our platform. Your continued use of FlowERP after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at teams@suvora.tech or write to: Suvora Tech, Privacy Team.